Introduction
EI-Group is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website and use our freemium software, EICORE . By accessing or using the Software and our website, you agree to the terms of this Privacy Statement.
Data Controller
The data controller for your personal information is EI-Group. If you have any questions or concerns about our data processing practices, please contact us at info@ei-group.dk.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Contact Information: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
- Account Information: Usernames, passwords, and other information necessary for authentication and account access.
Usage Data
- Log Information: IP addresses, browser type, operating system, referring URLs, and pages viewed.
- Device Information: Information about the devices you use to access our services, including unique device identifiers and network information.
User Data
- Data Entered: Any data that you enter into the Software, which belongs to you and is under your control.
How We Use Your Information
We use the information we collect for various purposes:
- To Provide Services: To operate, maintain, and improve the Software and our website.
- To Communicate: To respond to your inquiries, send you updates, and provide customer support.
- To Personalize: To customize your experience and present content tailored to your preferences.
- To Analyze: To conduct data analysis and monitor usage trends to improve our services.
- To Comply with Legal Obligations: To enforce our Terms of Service, comply with legal requirements, and protect our legal rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
- Legal Requirements: When required to do so by law or in response to valid legal requests.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
Under the General Data Protection Regulation (GDPR) and Danish privacy laws, you have the following rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Rectification: The right to request the correction of inaccurate or incomplete personal information.
- Erasure: The right to request the deletion of your personal information under certain circumstances.
- Restriction: The right to request the restriction of processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information for certain purposes.
- Withdraw Consent: The right to withdraw your consent at any time where we rely on your consent to process your personal information.
To exercise any of these rights, please contact us at info@ei-group.dk.
Cookies and Tracking Technologies
Our website and Software use cookies and similar tracking technologies to enhance your experience. For detailed information on the cookies we use and your choices regarding cookies, please refer to our Cookie Policy.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on our website. Your continued use of our website and Software after such modifications will constitute your acknowledgment of the modified Privacy Statement.
Contact Us
If you have any questions about this Privacy Statement or our data processing practices, please contact us at info@ei-group.dk.